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Care instructions

How to take care of your Furniture and Home Accessories?

Wood veneers

Frequent dusting will help you to maintain the lustre of varnish. Use a dry, soft cotton cloth. Dry the surfaces thoroughly afterwards. Both wood and veneer can be damaged by liquids, so if you spill anything on it, be sure to wipe it dry immediately. If you need to remove any stains, go gently – use mild soap and warm water (but never a very soaking wet cloth). Do not use detergent or any cleaning product, only water (but it also should be avoid).

To protect the base of the product, verify if any surface can damage its base. Attaching felt pads to the bottom of the products can help to prevent scratches and dents as well.

Avoid contact with hot surfaces. It could leave marks which cannot be removed afterwards.

These materials are both sensitive to light. Avoid direct sunlight to keep the natural tonality of the wood. In case of being exposed to sunlight, we’d recommend that you avoid leaving anything on the furniture surfaces for the first 6-8 weeks. This should help you avoid any marks or rings appearing if the furniture lightens in the sun.

Cork

Use a dry, soft cotton cloth to clean your piece or a vacuum cleaner. Do not use detergent or any cleaning product, only water (but it also should be avoid). Avoid the constant direct sunlight, because it can darken the cork. Avoid the contact with acid liquids such as wine, because it could create stains.

Solid wood

Frequent dusting will help you to maintain the lustre of varnish. Use a dry, soft cotton cloth. Dry the surfaces thoroughly afterwards. Both wood and veneer can be damaged by liquids, so if you spill anything on it, be sure to wipe it dry immediately. If you need to remove any stains, go gently – use mild soap and warm water (but never a very soaking wet cloth). Do not use detergent or any cleaning product, only water (but it also should be avoid).

To protect the base of the product, verify if any surface can damage its base. Attaching felt pads to the bottom of the products can help to prevent scratches and dents as well.
Avoid contact with hot surfaces. It could leave marks which cannot be removed afterwards.

These materials are both sensitive to light. Avoid direct sunlight to keep the natural tonality of the wood. In case of being exposed to sunlight, we’d recommend that you avoid leaving anything on the furniture surfaces for the first 6-8 weeks. This should help you avoid any marks or rings appearing if the furniture lightens in the sun. In case of significant damage to the surface finish, solid wood can be sanded down and re-finished. This should only be undertaken by a professional.

Cover fabrics & Upholstery

Each fabric requires its own care and maintenance, please refer to the specific fabric for more details. Dust and dirt wear textiles down over time, so regular cleaning and maintenance is the best way to ensure the longest possible lifetime of your product. Vacuum the product frequently on a low to medium setting and be careful not to rub the material with force as this potentially could damage the textile. Remove stains by patting the area gently with a cloth wrung in lukewarm to hot water (preferably distilled), start from the outer rim of the spill, and work toward the center. If the stain is persistent we recommend using an environmentally friendly mild detergent and then again patting the area down. To avoid any unforeseen damages, please try the detergent on a less visible area of the product. Finish off the stain removal by firstly repeating the process with clean water, to absorb any residue detergents, then take a dry cloth to dry up any remaining water. Please note these are only recommendations and we can never guarantee complete stain removal. We always recommend contacting a professional cleaning company for additional advice regarding your stain. Upholstered furniture may be affected by exposure to direct sunlight or heat, consequently, we recommend avoiding placing the products next to windows, radiators, or fireplaces.

Stone

Clean your stone objects with a dry cloth. Dirt can usually be removed with a cloth and lukewarm water. If the stain persists, a mild detergent can be used to clean the surface. Always wipe off the surface with a clean cloth and water, and then dry off any residue water. Don’t use any abrasive tools, abrasive cleaning agents, strong chemicals, or sharp objects as this may damage the surface. Stone is a porous material and liquids, such as coffee, tea, and wine, or products with strong color agents, such as lipstick, can cause stains. To avoid this, make sure to wipe off any spills or stains directly with a damp cloth. To a small extent stone, like all natural materials, may have natural marks on the surface which are indications of genuine stone.

Copper / brass

Always test a small area prior to cleaning. Wipe with a clean and dry or slightly damp cloth wrung out in a mild solution of environmentally friendly detergent. Always dry with a clean and dry cloth after removing any residue. Keep the surface clean and dry. It may be stained permanently if any residue is not removed relatively quickly. Do not use any abrasive or chemical cleaning products, if not advised otherwise, as it can damage the surface. The copper and brass are untreated and will develop an elegant patina over time as it’s handled or put in contact with liquids. Though the finish is intentionally left untreated they can be returned to their original polished state using a dedicated brass or copper polishing set.

Glass

Glass should be wiped with a dry cloth. Clean the surface with a glass cleaner as needed. Never use abrasives or sharp objects to clean the glass.

Rugs

Dust and dirt wear the rugs down over time, so regular cleaning and maintenance is the best way to ensure the longest possible lifetime of your product. Shedding of loose fibers will occur with all new rugs. Use scissors to trim (do not pull) loose yarn to avoid unraveling. Vacuum the rug frequently on a low setting, never use hard roller brushes and be careful not to rub the material with force as this potentially could damage the rug. Clean stains directly as the spill occur, dabbing the area with clean water. If the stain is persistent we recommend using an environmentally friendly mild detergent and then again patting the area down. To avoid any unforeseen damages, please try the detergent on a not to visible area of the product. Finish off the stain removal by firstly repeating the process with clean water, to absorb any residue detergents, then take a dry cloth to dry up any remaining water. Please note these are only recommendations. We can never guarantee complete stain removal. We always recommend contacting a professional rug cleaning company for additional advice regarding your stain and from time to time to have it dry-cleaned. Avoid direct and continuous exposure to sunlight and rotate the rug periodically to promote even wear.

Ceramics

Avoid thermal shocks such as placing hot parts in cold places or in contact with cold liquids.

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